Delivery Time:

Unless otherwise specified in the insertion, the packs are shipped within 2-3 days from receipt of payment.

Courier delivery is about 7-10 working days.

If you do not receive the goods within these terms, please e-mail us at ordini@shopcinius.com

 

Delivery Costs:

Delivery costs vary depending on the destination of the goods. We recommend, before choosing the objects, to indicate your country by registering at the following link: Account Registration

When you fill your shopping cart, you will be shown the total shipping cost. If you do not register, the shipping costs shown are those for Italy.

We advise you to group your items in one order.

We can not group two distinct orders placed separately, each one will have shipping charges applied.

 

Transport

Delivery is by post office or national carriers.
Delivery is always intended to the house number and to the ground floor.
We will provide your phone number to the carrier, so as to allow you to personally manage the details of the delivery.

 

"Satisfaction Guaranteed" Formula, Right of withdrawal

Right of withdrawal - Under the D.Lg. 22/5/99 n.185, which transposes Directive 97/7/EC on the protection of consumers in respect of distance contracts. This right is reserved solely to natural persons (consumers), therefore it can not be asserted by legal persons and natural persons acting for purposes relating to their professional activity. This legislation establishes the right of withdrawal, which is the faculty for the consumer to return the purchased product and to obtain reimbursement. To exercise the right of withdrawal,  a statement of the intention to terminate the contract must be sent within 14 days of receipt of goods.  The Communication must be sent to Cinius (Via Collamarini 25-40138 Bologna) by registered mail with return receipt; the object must be returned by the customer perfectly packaged, anyway shipping charges both for sending and for return of goods will not be refunded. The right of withdrawal is lost if the returned product is not intact, namely: - lack of the package - lack of product integral elements - damage  of the product for reasons other than transport. The right of withdrawal does not apply to items made to measure (beyond the standard measures proposed in the catalog) or otherwise customized.

 


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